Location: London based - office 3 days a week
Product: Clinical group partnership - Private healthcare facility specialising in day case surgeries
Who you’ll be working for:
You will be joining an exciting healthcare company. Agile, forward-thinking and committed to excellence, they have ambitious growth plans and aspire to build an outstanding healthcare company – our aim is to be ‘Beyond Better’ in everything they do.
Their flagship centre - a specialist facility for minimally-invasive day surgery and outpatient diagnostics was founded by doctors and healthcare leaders who believe there is a better way to deliver care. They are driving excellence and improving patient outcomes by breaking down the barriers that exist in today's healthcare system.
Developed in true collaboration, it empowers teams of exceptional doctors, utilising the latest technology in bespoke centres of excellence to deliver an effortless, personal, and premium experience.
What you’ll enjoy:
- This is an exciting role where you will work on entire projects from start to finish.
- They have a range of other projects in the UK and further afield, with many more to follow - they are building a network of centres all over the world.
What you’ll be doing:
As the Commercial Director, you will be responsible for creating the commercial strategy and overseeing the central commercial team of 9 individuals across marketing, insurer relations, referrer engagement and corporate partnerships to deliver the commercial objectives. This will entail a coordinated commercial plan for 12 established centres in London, and two new sites in Oxford and Cambridge opening in 2026.
You will be involved in business-wide strategic projects, ensuring new initiatives and launches have appropriate commercial support and budget allocation. The business is currently working on a digital service transformation for both clinicians and patients, and you will act as a key stakeholder to ensure they have ambitious goals whilst delivering against a complex set of business requirements.
The position reports to the Chief Development Officer and sits within the Commercial and Development function. You will be expected to formulate the commercial strategy in conjunction with the commercial sub-team leads who will deliver the plans, and you will be available as an escalation point to resolve any issues.
This is a fast-growing and innovative frontline healthcare company, now moving into the next stage of its development as it expands outside of London. The Commercial Director needs to be highly dynamic, balancing growth, changing business requirements and operational scalability, whilst also taking time to build a high-performing team to enable sustainable delivery of commercial plans.
Here’s what you need:
- 7+ years’ experience, to include commercial strategy development and execution covering market expansion, revenue growth and customer acquisition in a healthcare setting
- Proven track record in commercial delivery and leadership, including reporting progress against key metrics and presenting to senior leadership
- B2C & B2B sales and marketing experience, including direct-to-consumer marketing and B2B sales with referrers and insurers
- Experience with PMI and negotiating contracts with large insurers highly desirable
- Marketing experience preferential to assist with identifying audience & channel strategy effectiveness
- Experience in launching new sites / helping a business scale across multiple locations advantageous
Skills
- Strategic leadership to be able to define and drive a scalable, high growth commercial vision, aligning business objectives across multiple regions
- Data-driven decision making with strong analytical skills, leveraging KPIs and BI tools to track commercial performance and comfortable creating visual dashboards to report on this
- Strong stakeholder management skills and able to balance sometimes conflicting views
- Proactive individual who can drive forward activities across cross-functional teams and take the lead in often ambiguous circumstances
- Project and sub-team management experience, including prioritisation of tasks and setting realistic timelines whilst coordinating multiple complex projects
- Essential to have an innovative approach to solutions and able to adapt role within a fast-paced and evolving business without pre-defined processes to follow
- Able to provide structure and guidance to wider commercial sub-teams in times of business change
Salary: £95,000 - £110,000
Bonus: TBC
Benefits: Private healthcare, 28 days annual leave, gov. standard pension, life insurance